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Play Offs / Ticket Refunds / Arena Box Office

Play Offs / Ticket Refunds / Arena Box Office

Good morning Sheffield,

Monday morning and lots has been happening over the weekend in terms of your game day and play-off tickets.

Let’s start with those of you who purchased game day tickets for the Steelers remaining home games at the Fly DSA Arena.

As we have previously stated, you are entitled to a full refund and the staff at the Arena are looking after this. Some fans have already received their refund.

In all SIV staff are returning funds to people who had booked for over 250 events. With limited staff some of the refunds are taking a little longer than first hoped.

The EIHL Play Offs / Magic 5 event.

The EIHL has this morning made the following statement. Read HERE

The league hopes that you will transfer your play off ticket to the Magic 5 event at the start of next season, however should you want a refund then the Motorpoint Arena in Nottingham will arrange this for you. If you click the link above you will see the e-mail address for refunds, however in Sheffield’s case the tickets were purchased thtrough the SSSC.

So should you wish for a refund you would firstly e-mail the SSSC

The information required is as following.

1. The name the tickets were booked under.
2. Exact tickets to be refunded .
3. Block row and seat numbers to be cancelled.
4. Sort code and account number.

Please note the SSSC will only refund to an account in the same name that the booking was made in.

Those not requesting a refund will have their tickets exchanged for a Magic 5 Weekend ticket.


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